This statistic shows the percentage of U.S. Generation Z adults that were dissatisfied with select aspects of traditional health care as of 2019. According to the data, 32 percent of Gen Z respondents were dissatisfied with the effectiveness of the traditional treatment they received at that time.
Share of U.S. Gen Z adults that were dissatisfied with select aspects of traditional health care as of 2019
Characteristic
Percentage of respondents
Effectiveness of the treatment
32%
Convenience of the location or channel
24%
Responsiveness to follow-up questions outside the appointment (via email or phone)
24%
Cost of treatment
24%
Whether or not the doctor prescribes medication I expect or request
24%
Transparency about care (e.g., what tests will be conducted, and why)
23%
Transparency about cost to me (e.g., my cost is known beforehand)
Original question: "Thinking about the traditional healthcare services you have used, how satisfied are you with the quality of those services? Results show very dissatisfied and dissatisfied responses."
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Accenture. (February 12, 2019). Share of U.S. Gen Z adults that were dissatisfied with select aspects of traditional health care as of 2019 [Graph]. In Statista. Retrieved December 11, 2024, from https://www.statista.com/statistics/989572/traditional-health-care-dissatisfaction-gen-z-adults-us/
Accenture. "Share of U.S. Gen Z adults that were dissatisfied with select aspects of traditional health care as of 2019." Chart. February 12, 2019. Statista. Accessed December 11, 2024. https://www.statista.com/statistics/989572/traditional-health-care-dissatisfaction-gen-z-adults-us/
Accenture. (2019). Share of U.S. Gen Z adults that were dissatisfied with select aspects of traditional health care as of 2019. Statista. Statista Inc.. Accessed: December 11, 2024. https://www.statista.com/statistics/989572/traditional-health-care-dissatisfaction-gen-z-adults-us/
Accenture. "Share of U.S. Gen Z Adults That Were Dissatisfied with Select Aspects of Traditional Health Care as of 2019." Statista, Statista Inc., 12 Feb 2019, https://www.statista.com/statistics/989572/traditional-health-care-dissatisfaction-gen-z-adults-us/
Accenture, Share of U.S. Gen Z adults that were dissatisfied with select aspects of traditional health care as of 2019 Statista, https://www.statista.com/statistics/989572/traditional-health-care-dissatisfaction-gen-z-adults-us/ (last visited December 11, 2024)
Share of U.S. Gen Z adults that were dissatisfied with select aspects of traditional health care as of 2019 [Graph], Accenture, February 12, 2019. [Online]. Available: https://www.statista.com/statistics/989572/traditional-health-care-dissatisfaction-gen-z-adults-us/
